How To Make A Referral

River Valley Alternative Provision - River Valley MasterAP Provision - A Holistic Approach

Specialised Education - Holistic Approach

Making A Referral - Assessments and AdmissionsAP Admissions and Assessment

When making a referral for a child or young person there are just 5 Easy Steps to follow. Our referral process is efficient and ensures that all the relevant information can be gathered to provide an accurate assessment so that we can make a decision on whether the child or young person is suitable for the setting and if so, we can tailor the learning experience to each individual needs.

Step One - The Referral

An ADO Education Referral Form can be downloaded for completion by the relevant body for example, School, Local Authority, Fair Access Panel or CAMHS. These can be downloaded from our ADO Library HERE> and are available as a PDF or a Word Document in the Forms Section. Also available from the link on the right hand margin of this page.

The form needs to be emailed back to, either password protected or via secure email services like EGRESS switch secure for example.

Documents can be attached including any EHCP, relevant therapeutic intervention reports or previous educational provision reports that will be relevant for review and planning of the child or young person’s learning programme. The information requested within the referral form covers the following areas:

♦ Data Collection Including Medical & Psychological Background ♦ Previous Or Current Therapy Interventions ♦ Subjects Of Interest Relevant To The Learning Programs Available ♦ Short & Long Term Life Goals ♦ Social & Family Background ♦ Details Of Educational History & Achievements ♦ Current Educational Difficulties ♦ Effective Management Strategies In Use

Once we receive the information back the office administration team will be in contact to guide you through the next steps.

Step Two - Service Level Agreement

We contact you to discuss the case and requirements. We can also cover off any finer details required that may influence the referral. Before any services are offered an SLA will be sent to be authorised.

The SLA forms the contract between our service and yours and by signing it means you are agreeing to the terms and conditions, including the financial terms.

The SLA will be emailed over to the professional making the referral and the individual named on the referral form as the person to handle the invoicing.

Once the SLA is signed and returned to ADO, we can raise an invoice and send it over for the upcoming assessment.

Step Three - The Assessment

Our assessments provide a quality of service to ensure that we have all the necessary information to meet expectations of all stakeholders. There are two parts to the assessment, the first being a telephone assessment and the second part a practical assessment.

The assessments are chargeable and must be paid in advance in most cases as follows:

♦ Telephone Assessment - £40  ♦ Practical Assessment 1:3 ratio - £190  ♦ Practical Assessment 1:1 ratio - £250

The Telephone Assessment

The phone assessment is a half hour call between one of our Senior Therapists and someone who knows the student well. During the call, we require further information about the student, including a brief history, any diagnosis, if they are known to social services, any medical/allergies and whether the student has received any previous therapies or accessed psychological services.

We can split the phone assessment if it is deemed beneficial to have information from one or more professional, or from a professional and a parent/main carer. This can be split in to two 15 minute timeslots.

The phone assessment enables us to determine whether the student will require the standard 1:3 ratio for the practical assessment or whether they will be assigned a 1:1 for the day.
After the phone assessment, our Office will arrange the practical assessment with you.

The Practical Assessment

The Practical Assessment is based at our Outdoor Education site in Welling. This is for the student to attend for our 9am-3pm day. Two adults-carers-professionals can attend and we recommend at least one being the professional who works with the student and one parent-main carer. This is so we can see how the student interacts with both adults.
At 11am, if all is going well, both of the adults will leave the site. The student will remain on site with us until 3pm, so they can a real insight in to a day with ADO and can join in with lessons, activities and meet some of the other students and staff. The student will join in with lunchtime and would require collection at 3pm, when the AP finishes for the day.
If the student is struggling in the morning for any reason or does not wish to remain on site, then they can leave at 11am with the adults. As we assign our staffing based on the number of students on site, the fee for the day would still require covering via the invoice.

Step Four - The Review

Following on from the phone and practical assessments, the Head of Education with liaise with the AP team to determine how the sessions went. The Head will determine whether our site is suitable for the student and that we can ensure their, other students and staff safety on site. It may be deemed that our site will have too many risks for the student, so it would not be suitable for them as they would be putting themselves in too much risk.

Step Five - The Agreed Duration and Offer Of A Place

Following a successful review of the assessments, the child or young person will be offered a place at River Valley, subject to availibility. Dependent on the ideal placement period and number of days required per week, a trial period of 2 days or longer may be agreed upon. This will precede the agreed overall duration as part of a contracted agreement. Each case will offered on its own merits, depending on the child or young person's needs.

ADO will be in touch to confirm a start date and the ratio of support required, whether it is our standard 1:3 or the higher support of 1:1.

Please note: If a student is placed on 1:3 or 1:1 support, this will be reviewed daily and overall weekly to ensure that is still the most suitable level of support for the individual. It is possible that students may go through periods of requiring 1:1 but then reduce back to a 1:3 ratio. We work with the students and the professionals-carers involved with each to ensure the best level of support for them.

Each day at the AP includes a therapeutic session, which might be a group activity or 1:1 support, depending on the requirements of the student.

Get In Touch

If you would like to make a referral, please download the ADO Education Referral Form for completion HERE> and email to ADO securely either by using document password protection sent by separate mail or a secure mail system such as Egress.

Please send the completed ADO Education Referral Form to 

The ADO River Valley Alternative Provision service is part of ADO, a trade name of Animal Days Out C.I.C. - A Not For Profit Community Interest Company

ADO Brands & Services - Part of Animal Days Out CIC


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