ADO - Why Choose Us?
ADO and all our brands are part of the Animal Days Out C.I.C. Group, a Not For Profit Community Interest Company. We are a professional and council licensed organisation providing animal encounters and outdoor adventure. We provide many other activities with a general theme of animals, wildlife, nature, horticulture and outdoor play and activities.
As an organisation, our key staff, leaders and management committee have worked with large business over the years at board level and know what it takes to provide a first class service. We have a proven history of working with private individuals, corporate business, councils, housing associations, charities, trusts, private and public care homes, disability groups and within the community in general. Throughout the Animal Days Out C.I.C. group, across all brands, we have historically and succesfully delivered education and healthcare programs.
We value the importance of forging partnerships with other like-minded individuals and companies at both service level and supplies. Referal has always been our strongest success and we think we lead by example.
Location - Visit Us or We Can Visit You
ADO headquarters are located in Welling Town Centre and our Healthcare and Education Centre is within the relaxing surroundings of Poets Corner, bordering South-East London and Kent. Based within a 6.4 acre grazing and woodland setting, its the idyllic location for events, experiences, therapeutic activities and sensory zones. Without limiting our customers to visiting us, we provide outreach and mobile services where we can visit you. We also partner Albany Park Baptist Church for the use of their facilities for another venue option.
Peace of Mind - Our Assurance
With our vast experience of company operations, we felt it was important to ensure that we provide our customers with peace of mind, ensuring that Quality, Heath and Safety and Safeguarding are top of our agenda. This required some extensive policies and procedures to be put into place and ensuring we had the correct insurance and licensing to operate above board.
♦ Fully licensed by the London Borough of Bexley for Animal Handling
♦ Approved by the City of London Vets for Animal Welfare
♦ Public Liability of £5 million for Animal Handling
♦ Public Liability of £2 million for Child Care
♦ Transportation of Animals Licence with DEFRA (Dept for Environment/Food/Rural & Affairs)
♦ Risk Assessments and Method Statements provided on request
♦ Health and Safety Policy
♦ Safeguarding and other policies in sensitive areas in place
♦ All Staff Are Enhanced DBS Checked
All ADO staff are either qualified or in the process of achieving certification for the roles required to provide animal care, animal handling, early years teaching, bushcraft, forest school, horticulture, low ropes and first aid. Our trained or supported staff have regular mentoring and supervision periods conducted by our own professional counsellor. An ongoing CPD (Continuing Professional Development) training scheme with staff ensures they are up to speed on market developments. All staff are assessed on a monthly basis with their own personal development plan.
We view our animals as important members of staff. They form an integral part of our team. We employ an animal care worker who looks after and feeds the animals on a daily basis. All our animals are highly socialised before they work with us in public. This means that they are regularly handled and get used to noise, heavy handed touching, grabbing or any other situation that may occur. They are given regular rest periods and days off during peak or busy periods. All our animals are assessed for working in a number of environments and we carefully choose the selection of animals based purely on the type of activity, the needs of the customer and the numbers attending. We have a large range of invertebrates (mini-beasts), lizards, snakes, small and large mammals. In total, we have over 50 species of animal to cover a wide range of situations and scenarios. We also have our own therapy dogs, as well as 4 horses for equine therapy.
Bushcraft and Outdoor Adventure Activities
Its not just all about the animals though! We have staff that are trained and certified as Bushcraft Practitioners, Low Ropes Instructors and also qualified at Level 3 in Forest School. We have a great outdoor location available for groups to visit for bushcraft, forest school, horticultural, outdoor adventure and equine activities.
Making Your Choice
So, in summary, when looking for companies who offer a multitude of animal or outdoor activities, why not benchmark other organisations offering similar services to our own with our simple five step check list to help you decide:
Check One - Do they have socialised and trained animals, or are they a 'One-Man-Band' with a few animals they keep as pets?
Check Two - Do they or their staff have the formal qualifications or certifications in the areas we have?
Check Three - Do they hold public liability or employers liability?
Check Four - Do they hold an animal handling license, provide risk assessments and have health and safety policies and procedures to show?
Final Check - Do they ensure staff are Enhanced DBS checked and have safeguarding policies in place.
We tick all those boxes, but does your supplier? Would you really want to put your faith into organisations who can not provide these simple assurances?